If you experience a loss, the best thing to do is contact your insurance agent right away.
If you can't reach your agent, our claims team can help. Please have your policy number and information about what happened ready to provide the claims representative.
Property & casualty insurance
For personal auto or homeowners:
- Call 1-800-892-8877 (anytime) or
- Submit your claim online
Visit the On Your Side Auto Repair Network® to locate a shop in your area.
For residential flood insurance claims, call 1-800-892-8877 (anytime).
Life insurance & annuities
To report a death on a life insurance or annuity policy, please contact us:
Call 1.800.222.1981 Option 1. (8 a.m. – 5 p.m. ET Mondays - Thursdays; 8 a.m. – 4:30 p.m. ET Fridays) or