Business Auto Claims:
START A CLAIM Call 1-800-421-3535

Business auto vandalism insurance claims

Finding your vehicle vandalized can leave you stunned, confused, and angry.

A vehicle being keyed, slashed tires, or a broken window in a smash-and-grab are common acts of vandalism on an automobile.

Nationwide understands that you want your vehicle repaired and returned to you as soon as possible.

If your vehicle has been vandalized

At the scene

Secure your vehicle and its contents

Document the damage 

Filing a business auto vandalism claim 

Although all insurance claims may be different, our claims process is designed to handle each claim promptly, professionally, and with minimal inconvenience to you.

Starting a claim

Log in to start a claim online or you may call our On Your Side ® Claims Service at 1-800-421-3535 .

You will be assigned a Nationwide claims representative who will contact you to gather all essential information and to schedule an inspection of your vehicle.

Your claims representative will review your insurance policy, explain what’s covered and how your deductible may come into play. The representative will walk you through the claim process and answer any questions related to your claim.

Check your policy to see if you’re eligible for reimbursement of a rental car or public transportation while your vehicle is being repaired.

Replacing your stolen belongings

While comprehensive insurance may cover repairs to your vehicle, homeowners, renters or commercial property insurance may cover certain items stolen from your vehicle. To pursue possible coverage for items stolen from your vehicle, you may need to file a second separate claim under your homeowners, renters or commercial property insurance policy.

Arranging repairs

You can select your own repair shop or you may choose a facility from our On Your Side Auto Repair Network®, if your vehicle is eligible.

If you choose one of our On Your Side shops, you'll receive fast, seamless service. We work directly with these pre-screened, pre-qualified shops to streamline estimates, repairs, and payments.

Settling your claim

Once repairs are completed, we settle your claim and send you or the repair shop final payment, minus any deductible amount you’re responsible for.

If the vandalism is so extensive that the vehicle is determined to be total loss, your claims representative will work closely with you throughout the process. We work with a third party to determine the actual case value of your vehicle, and you will receive a vehicle valuation report.

Safeguard your vehicle from vandals

Be sure you have the right coverage

Be sure you’re adequately protected in the event of vandalism to your vehicle.

Talk to your Nationwide agent today about adding coverages to your policy.

Learn more about business auto insurance coverage.

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