Commercial servicing

Customer self service

Sign up for online business account access and take care of simple account transactions on the go. All you need is your billing account or policy number.

Benefits include:

• Pay your bill
• View your policy
• Print ID cards
• Set up automatic payments
• Start or check on a claim
• Request a new certificate of insurance (COI)*
• Enroll in paperless options

* Available to Service Plus customers only

Use the Customer Self-Service guide (PDF) and the Agent Self-Service Guide (PDF) to assist with common servicing requests.

To set up one-time text reminders for billing, payment confirmations, or to change your payment address, call 1-888-508-8622. You can set up recurring text reminders through the phone system, or by visiting nationwide.com.

Sign up

Nationwide Service Center

With our extended business hours, 24/7 online member self-service and multiple service locations across the United States, Nationwide provides uninterrupted service for business customers.

Download the Standard Service Agent Guide (PDF) and the Commercial Service Center Benefits (PDF) to learn more.

Service Plus

Nationwide’s Commercial Lines Service Plus contract saves you time and money while offering your commercial clients an elevated, personalized level of service. Our insurance services professionals become an extension of your agency to help with transactions that can’t be handled through self-service.

Download our Service Plus Overview (PDF) for additional details.

Contact your Service Plus agency at 1-888-508-8622.