Self-service made simple

Self-service can help streamline agency activities and provide customers with easy and convenient ways to manage their policies. Agents can:

• Complete self-service tasks on behalf of customers, such as filing a claim or paying a bill via Agent Center
• Access and review reports, how-to guides and more to help improve service to customers by understanding the reasons they call customer service
• Register for live virtual training sessions on servicing topics and self-service capabilities