Nationwide® provides tools, resources and digital capabilities to simplify self-service for agents and members. Self-service allows agents to spend less time on basic policy management tasks and gives Personal Lines customers the flexibility they want in managing their policy.
Explore the benefits of self-service for agents and customers
Self-service can help streamline agency activities and provide customers with easy and convenient ways to manage their policies. Agents can:
Complete self-service tasks on behalf of customers, such as filing a claim or paying a bill via Agent Center
Access and review reports, how-to guides and more to help improve service to customers by understanding the reasons they call customer service
Register for live virtual training sessions on servicing topics and self-service capabilities
Access everything you need to know to become an independent agent.
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Help us make your experience better by logging in to Agent Center.
Service Alliance 360®
Agencies can enroll in Service Alliance 360, where our Personal Lines Service Solutions team will act as an extension of the agency to help service customers. Consider opting in today.