Contact us for help with your insurance coverages, billing and claims.
Sales
1-877-669-6877
9 a.m. – 8 p.m. ET weekdays
Effective July 1, 2023 we will be closed on Saturdays.
Service
Call 1-877-669-6877 for insurance help.
File a claim
1-800-421-3535
Anytime
Roadside assistance,
call 1-866-854-4140
Learn more about our best-in-class roadside assistance solution online:
Roadside Assistance
Sales & service
1-877-263-6007
8 a.m. – 10 p.m. ET weekdays
10 a.m. - 6:30 p.m. ET
Saturday
Email Service Center
File a claim
1-800-848-6331
8 a.m. - 8 p.m. ET weekdays
Professional
1-800-321-6064
8 a.m. - 8 p.m. ET weekdays
Sales
1-888-490-1549
9 a.m. – 8 p.m. ET weekdays
Service
1-888-508-8622
8 a.m. - 8 p.m. ET weekdays
File a claim
1-800-421-3535
Anytime
Life & Annuity
1-800-222-1981
Option 1 for Life & Annuity Claims
Option 2 for Billing
Option 3 for All policy related inquiries
8 a.m. – 5 p.m ET Monday-Thursday
8 a.m. – 4:30 p.m. ET Friday
Fax
215-256-7683
Personal Lines Service Center
1-888-772-6837
ALL lines of business not in Service Center 1-800-338-8301
8 a.m. – 5 p.m. ET weekdays
Fax
866-258-1301
Commercial Lines Service Center
1-866-825-7248
ALL lines of business not in Service Center 1-800-338-8301
8 a.m. – 7 p.m. ET weekdays
Fax
866-258-1301
Sales
1-800-255-9913
8 a.m. – 7 p.m. ET weekdays
Service
1-800-418-3188
8 a.m. – 8 p.m. ET weekdays
File a claim
1-800-248-6283
Anytime
Sales, service, & claims
1-800-228-6700
8:30 a.m. – 5:30 p.m. ET weekdays
Risk management
1-800-260-1356
8:30 a.m. – 5:30 p.m. ET weekdays
Group insurance benefits
1-888-674-0385
8 a.m. – 5 p.m. ET weekdays
Group legal plans
1-800-562-2929
Key person benefits
1-855-550-0411
Sales & service
1-866-267-5244
8 a.m. – 4:30 p.m. ET weekdays
Sales & service
1-844-203-2691
8 a.m. – 5 p.m. ET weekdays
Agent licensing
1-888-674-0385, option 2
8 a.m. – 4:30 p.m. ET weekdays
Service & claims
1-855-473-6410
8:30 am - 5:00 pm CT weekdays
Sales
1-877-970-9059
7 a.m. – midnight ET weekdays
9 a.m. – 9 p.m. ET Saturdays & Sundays
Get answers to your questions about auto and property insurance.
Contact us for assistance with annuities, IRAs, life insurance, mutual funds and retirement plans.
Sales & Professionals
1-800-321-6064
TDD/TYY for the hearing impaired
1-800-238-3035
8 a.m. – 8 p.m. ET weekdays
Service & claims
1-800-848-6331
8 a.m. - 8 p.m. ET weekdays
Annuity Fax
1-888-634-4472
Income products
1-800-452-7126
8 a.m. - 8 p.m. ET weekdays
Service
1-800-848-6331
TDD/TYY for the hearing impaired
1-800-238-3035
8 a.m. - 8 p.m. ET weekdays
Life Fax
1-888-677-7393
File a claim
1-800-848-6331
8 a.m. – 8 p.m. ET weekdays
Professional
1-800-321-6064
8 a.m. – 8 p.m. ET weekdays
Sales
1-877-877-5083
9 a.m. – 6 p.m. ET Monday – Thursday
9 a.m. – 5 p.m. ET Friday
Service
1-800-848-0920
9 a.m. – 8 p.m. ET weekdays
Employees
401(k)/403(b)
1-800-772-2182
8 a.m. – 11 p.m. ET weekdays
9 a.m. – 6 p.m. ET Saturday
Governmental 457, 401(k), 403(b) and Post Employment Health Plans (PEHP)
1-877-677-3678
8 a.m. – 11 p.m. ET weekdays
9 a.m. – 6 p.m. ET Saturday
Employers & Plan Administrators
401(k)/403(b)
1-800-548-6436
8 a.m. – 8 p.m. ET Monday – Thursday
8 a.m. – 6 p.m. ET Friday
Governmental 457, 401(k), 403(b) and Post Employment Health Plans (PEHP)
1-877-496-1630
8 a.m. – 8 p.m. weekdays
Professional
1-800-626-3112
8:30 a.m. – 8 p.m. weekdays
Get answers to your questions about retirement and investing.
Contact corporate HQ or Office of Customer Relations for questions or comments. We want to hear from you.
Call Us
1-800-882-2822
8 a.m. – 6 p.m. ET weekdays
Mail us
Nationwide Headquarters
One Nationwide Plaza
Columbus, Ohio 43215-2220
Call us directly at: 1-888-999-2018
8 a.m. – 6 p.m. ET weekdays
Mail us
Nationwide Headquarters
One Nationwide Plaza
Columbus, Ohio 43215-2220