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Just provide your phone number, ZIP code and date of birth to access your
card. Get your ID card now.
Log in to your account, click ID Cards & Documents, under Auto Policy
Details, click View/Print ID card.
Download our mobile app to access proof of insurance on the go and share it
with other drivers on your policy. Get the app.
See how you can easily access your ID card with a quick video.
See what events impacted your bill and review your past, current and future
bill. Simply, log in to your account then select Billing Details to view your billing
timeline.
Some car insurance rating factors, such as your driving record, can
significantly impact your insurance costs. Learn more.
See what discounts can help and learn how you can lower your rate. Read
more.
Contact your agent or call 1-877-On Your Side (1-877-669-6877) to cancel
your insurance. Find your agent.
Get tips on things to do before you switch, like not cancelling until your
new policy is confirmed.
Learn about ways you can save on auto insurance, from bundling policies to
enrolling in SmartRide.
Contact your agent who will write a new homeowners policy to protect your
new home. Find your agent.
Here’s a checklist to make sure you have everything covered for your move.
Review our moving checklist.
Most address changes can be done quickly online, or you can call 1-877-On
Your Side (1-877-669-6877) and we’ll do it for you. Log in to update your address.
Here’s a checklist to make sure you have everything covered for your move.
Review our moving checklist.
Reset your password by providing your last name, date of birth and ZIP code.
Get help with username or password.
Here’s a checklist to make sure you create a strong and secure password to
protect your account. Review our password checklist.
File your auto claim quickly and easily. Get started.
File your homeowners, condo or renters claim quickly and easily. Get
started.
Learn more about our claims process.
We offer text updates on auto claims to track what’s happening with your
claim. Sign up today.
Check on your claim for auto, home or renters.
Track the status of your claim for auto, home or renters. Log in with just
your phone number,
date of
birth and ZIP code.
We offer text updates on auto claims to track what’s happening with your
claim. Sign up today.
Submit claims online from your Nationwide Pet Account Access Page.
Log in to your account to see your pet’s claim status and history.
We can help you enroll your new pet on your policy. Log in to enroll your
new pet.
Looking for a specific condition or just want an overview on pet insurance,
you'll find it here. See what’s covered.
We can help you find the right plan. View buyer’s guide.
Check out the benefits of pet insurance and decide for yourself.
Auto and property insurance
Sales
1-877-669-6877
9 a.m. – 8 p.m. ET weekdays
Effective July 1, 2023 we will be closed on Saturdays.
Service
1-877-669-6877
8 a.m. - 9 p.m. ET weekdays
9 a.m. - 7 p.m. ET Sat/Sun
(Add or replace a vehicle, get proof of insurance, pay your bill or schedule a callback for next business day)
11 p.m. - 8 a.m. ET Monday - Sunday
(Get proof of insurance, pay your bill or schedule a callback for next business day)
Closed for major holidays (Thanksgiving, Christmas, etc.)
File a claim
1-800-421-3535
Anytime
Life insurance
Service
1-800-848-6331
TDD/TYY for the hearing impaired
1-800-238-3035
8 a.m. - 8 p.m. ET Weekdays
File a claim
1-800-848-6331
8 a.m. - 8 p.m. ET Weekdays
Professional
1-800-321-6064
8 a.m. – 8 p.m. ET weekdays
Commercial insurance
Sales
1-888-490-1549
9 a.m. – 8 p.m. ET weekdays
Service
1-888-508-8622
8 a.m. - 8 p.m. ET weekdays
File a claim
1-800-421-3535
Anytime
Harleysville
Life & Annuity
1-800-222-1981
Option 1 for Life & Annuity Claims
Option 2 for Billing
Option 3 for All policy related inquiries
8 a.m. – 5 p.m Monday-Thursday
8 a.m. – 4:30 p.m. Friday
Fax
215-256-7683
Personal Lines
Service Center
1-888-772-6837
ALL lines of business not in the Service Center 1-800-338-8301
8 a.m. – 7 p.m. ET weekdays
Fax
866-258-1301
Commercial Lines
Service Center
1-866-825-7248
ALL lines of business not in the Service Center 1-800-338-8301
8 a.m. – 7 p.m. ET weekdays
Fax
866-258-1301
Farm & ranch insurance
Sales
1-800-255-9913
8 a.m. – 7 p.m. ET weekdays
Service
1-800-418-3188
8 a.m. – 8 p.m. ET weekdays
File a claim
1-800-248-6283
Anytime
Commercial agribusiness insurance
Sales, service & claims
1-800-228-6700
8:30 a.m. – 5:30 p.m. ET weekdays
Risk management
1-800-260-1356
8:30 a.m. – 5:30 p.m. ET weekdays
Employee benefits
Group insurance benefits
1-888-674-0385
8 a.m. – 5 p.m. ET weekdays
Group legal plans
1-800-562-2929
Key person benefits
1-877-669-6877
Pet insurance
Sales & service
1-877-263-6007
8 a.m. – 10 p.m. ET weekdays
10 a.m. – 6:30 p.m. ET Saturdays
Email Service Center
Travel insurance
Sales
1-877-970-9059
7 a.m. – midnight ET weekdays
9 a.m. – 9 p.m. ET Saturdays & Sundays
Insurance FAQs
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