Detect electrical hazards before they can start a fire.
Ting helps protect the house you’ve made into a home
Your home holds your memories, so let’s keep it safe. Ting sensors use innovative technology to help protect your family and home from electrical fires. Order Ting.
- The Ting sensor is provided at no cost to you
- It’s quick and easy to connect yourself — it takes just a few minutes to download the app, follow its step-by-step prompts and plug in the sensor
- You’ll get 5 years of Ting electrical fire prevention service and a $1,000 repair credit toward Ting-identified hazards1
- If Ting detects a potential electrical fire hazard, you’ll get a mobile alert, and a Ting Fire Safety Team member will reach out to walk you through the next steps
- For more information or questions about Ting, review the FAQs (PDF)
Interested in Ting?
Order a no-cost sensor (available to current customers) and learn more about our smart home program.
Received your Ting? You’ve been enrolled. Here’s how to connect it.
Now that your sensor has arrived, it takes just a few minutes to connect and start protecting your family and home.
Download the Ting app, available in the Apple App Store or in Google Play, to your smartphone or smart device.
Follow the app’s step-by-step prompts.
Plug in the Ting sensor when prompted by the app.
Need more help?
This video takes you through the connection process step by step.
An average of once every 10 minutes, a family is impacted by an electrical fire.
National Fire Protection Association
What Nationwide® members have to say about Ting:
“Ting notified us of a fire hazard in our electrical panel. The main breaker was melted and other breakers were affected. Ting saved our house and possibly our lives.”
Questions about Ting?
Contact your Nationwide agent, self-enroll by logging into your account, or by calling the Nationwide service center at 1-877-ON YOUR SIDE (1-877-669-6877).
Contact Ting's support team directly through the Ting app or by emailing help@tinglabs.com. You can also visit Ting’s support page.
Review the Ting FAQs (PDF).
[1] The $1,000 credit can be applied only toward the labor required for the mitigation of an electrical fire hazard identified by Ting.
Availability varies by state, coverage selections and rating factors. Ting device and related support will be supplied by the third-party device provider and maker, Whisker Labs, Inc., dba Ting Labs. Nationwide is not responsible for the system, installation or any home monitoring. To be eligible for this offer, the customer must have an active Nationwide homeowners policy. Limit one Ting sensor per household/account. Offer valid while supplies last.