Text message with Nationwide

It's quick, convenient and easy.

Make your life easier by using our text messaging program.

  • Sign up for a reminder to pay your bill or confirmation of your payment.
  • Receive a follow-up text after you’ve called us to service your account, additional peace of mind for a quick reminder of your interaction from 628466.
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Auto ID card

Need proof of your insurance? We’ll provide a link to your auto ID card in a one-time or recurring SMS message from 628466. To enroll, please log in to your Nationwide online account and update your preferences, or call us at the number below.

The following keywords can be texted for additional information:
HELP for help
STOP to end

Message frequency varies. Message and data rates may apply.

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Nationwide Office of Customer Relations (OCR)

If you have filed a complaint, we can text information about your complaint in a one-time or reoccurring SMS message.

For more information, call the Office of Customer Relations at 614-249-6985 or 1-800-882-2822 ext. 6142496985 to talk to a representative today.

The following keywords can be texted for additional information: 
HELP for help 
STOP to end

Message frequency varies. Message and data rates may apply.

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Need help? Call 1-877-669-6877 or email us.

You will receive insurance information, service, claims and promotion alerts from Nationwide regarding various insurance programs.

Nationwide respects your right to privacy. You can view our privacy policy here.

Compatible carriers include: AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, U.S. Cellular®, Cellular One, MetroPCS, ACS/Alaska, Bluegrass Cellular, Cellular One of East Central Illinois, Centennial Wireless, Cox Communications, EKN/Appalachian Wireless, GCI, Illinois Valley Cellular, Immix/Keystone Wireless, Inland Cellular, Nex-Tech Wireless, Rural Cellular Corporation, Thumb Cellular, United Wireless, West Central (WCC), Cellcom, C Spire Wireless CellSouth, Cricket, Cincinnati Bell and Virgin Mobile®.

T-Mobile is not liable for any delayed or undelivered messages.