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    Nationwide® cares about our customers

    But don’t just take it from us. Learn more about our exceptional care from actual customers.

    Meet Elaine and Lee

    When a tree fell onto Elaine’s home and car, her claims adjuster, Lee, was there to help with extraordinary care.

    Meet Sera

    When wildfires spread rapidly to her mother's house and caused damage, her claims adjuster, Heather, was there to help manage the claims process.

    Meet Lindsay

    After Lindsay's house was completely destroyed by wildfires when her family was out of town, her Nationwide claims adjuster, Heather, was there to help her rebuild.

    Want to share your Nationwide® story?
    Submit your exceptional claims experience today.
    Meet Michael
    Meet Howard
    Meet Elyse

    More member testimonials

    We were able to take care of the problem immediately.

    “Immediately after receiving my Ting device, it detected a potential fire hazard. With the advice from the Ting experts, we were able to take care of the problem immediately and stop a potential threat.”

    We are so thankful.

    “We are so thankful that we decided to use Ting, as recommended by Nationwide Insurance, because they saved us from a potential fire hazard. We are recommending Ting to everyone we know.”

    Thank you for your help.

    "Thank you for your help. A fire is one of my biggest fears. I have several pets and would not want to lose my family. I am a Ting groupie now."

    LeakBot has given us peace of mind.

    "LeakBot has given us peace of mind, and the experience has been very good so far."

    The technician was incredibly thorough.

    “The technician was incredibly thorough. He had to run the diagnostic test(s) multiple times to identify the location of the leak, and did not leave until the issue was found. He also followed up with me via text after his initial visit to make sure I knew what next steps needed to be taken. I’m very appreciative!”

    I’m pleased to be wrong.

    “I was deeply skeptical about the value of LeakBot prior to your visit. I’m pleased to be wrong. Your technician quickly isolated a leak (running toilet) and took the initiative to fix it without costing us anything. I’m impressed and would unreservedly recommend LeakBot to others.”