If you’re looking for a career that offers interesting challenges every day and helps people restore what’s most important to them, consider becoming a claims associate at Nationwide.
We want people with interpersonal skills who take pride in delivering exceptional customer service. Compassion is a must – you’ll be helping people who’ve been through stressful situations, such as a car accident or a powerful storm.
Following a major disaster, members of our claims team travel to help people on-site at the affected area(s) From handing out bottled water to assessing storm damage, Nationwide associates pitch in where we’re needed so our members can begin rebuilding their lives. We also have regional support centers in Columbus, Denver, Des Moines, Gainesville, Harrisburg, Raleigh, and Richmond.
Explore claims careers
Nationwide’s claims associates process all claims submitted by our policyholders for personal and commercial lines of insurance. Your interests and background can play a part in your ability to work in claims: for example, you’re passionate about cars, you may be a good fit for auto claims. If you like to tinker around the house, consider property claims.
These associates investigate the loss, evaluate the damage and assign an estimated value. Claims associates often specialize in a particular area for personal or business insurance, protecting autos, property and people. Specialty insurance includes motorcycles, boats, RVs and ATVs.
Claims field operations
Nationwide’s claims field associates work in a variety of disciplines, including quick response/immediate settlement, property, casualty, material damage, commercial, workers compensation, farm owners and specialty.
Technical claims associates provide behind-the-scenes support and investigate the unique demands of complex claim situations.