As part of our mission to be there whenever our members need us, we offer multiple ways to report a claim: online, over the phone and via the Nationwide mobile app. And you can check on the status of your claim anytime simply by going online or accessing our mobile app.
With our On Your Side Claims Service, you’ll get:
- A written guarantee on repairs – When you choose a repair shop from the On Your Side Auto Repair Network®, all repairs come with a written guarantee for as long as you own or lease the car.
- A choice of qualified car repair shops you can trust – The On Your Side Auto Repair Network includes only shops that are pre-screened and pre-qualified for the highest level of service. Look for a shop in our network.
- Convenient access to claims information – The On Your Side Claims Dashboard shows your current claim status, claim details and your adjuster's contact information. You can also find information about your upcoming repair appointment, the estimate and whether the payment has been made.
You can file an auto claim anytime online or over the phone. You can even download the Nationwide app and file a claim using it. Find out more in our Claims Center.